Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.
Lower Remote Play resolution for PS4 Remote Play You can change the PS4 Remote Play application video quality to improve your connection. From the launch screen of PS Remote Play on your device, go to Settings and then select Video Quality for Remote Play. Set Resolution to Standard or Low, and Frame Rate to Standard. Learning how to fix PS4 connection issues. There are many forms of internet connection problems in a PS4. Some users may find that their console may appear to be laggy when playing online or only. A PS4 or PS5 console is required to stream your games to another devices. Remote play cannot be used on your mobile device’s cellular data network. Broadband internet with at least 5Mbps broadband internet is required. Broadband internet with 15Mbps via a LAN cable is recommended for the best experience. You need to be getting at least 5mbs to use Remote Play and getting 15mbs or well above is ideal for maintaining a smooth, hiccup-free connection. Otherwise, the connection will stutter, freeze, experience framerate drops and audio glitches, or not connect at all. Internet speed is crucial for using PS4 Remote Play.
If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.
Things you need for PS4 Remote Play
If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:
- Updated PS4 console.
- Internet connected computer.
- Good working PS4 DUALSHOCK wireless controller
- USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
- PlayStation Network account.
- At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)
Causes why your PS4 Remote Play won’t connect
There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.
At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.
For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.
Below are some of the common causes for PS4 Remote Play issues.
Internet connection is slow or intermittent.
Give upgaming potatoes. In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.
For best results though, try to only use Remote Play when you have a fast enough connection.
PS4 software is outdated.
Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.
NAT type is strict or restrictive.
Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.
Random console or computer OS bug.
Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.
Local network issue.
Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.
Security software blocking the connection.
If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.
Make sure to turn your security software back on after testing.
PlayStation Network is down.
Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.
What to do if PS4 Remote Play won’t connect
If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.
- Check the PlayStation Network status.
Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.
- Check your internet connection speed.
Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
Your computer should also meet with the minimum speed requirements.
To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. Yamaha tyros 4 usb drivers for mac. - Use wired connection.
If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. - Update your PS4 software.
One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
-Go to your PS4 Home screen.
-Go to the Settings Menu.
-Select System Software Update. - Restart Remote Play on your PC.
If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.
- Reboot the computer.
If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.
- Power cycle your local networking devices.
While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.
- Disable your antivirus and/or firewall.
For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.
- Delete and reinstall Remote Play.
If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.
Suggested readings:
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.
You can now play PlayStation 4 games on your iPhone with Sony’s official PS4 Remote Play app! You’ve been able to stream games for years with the unofficial R-Play app, but we’re happy to see official support from Sony itself. And for free!
Just don’t get the impression that this is a replacement for your actual PS4. Yes, it lets you control games straight through your iPhone, but it’s essentially a streaming service that merely beams the games that are playing on your PS4 to your iPhone. The iPhone doesn’t host the games themselves as you might expect from a Nintendo Switch, so if you don’t have a stellar Wi-Fi signal, you’re gonna have a bad time.
But still! PS4 games on an iPhone! The possibilities are, well, limited! Because of the inevitable latency involved and issues with button mapping, Remote Play is best used for turn-based games or “walking simulators” rather than games demanding fast responses like Apex Legends. Even so, it’s a cool option to have and it costs nothing to set up if you want to try it out.
What do you need?
- A PlayStation 4 running running Sony’s 6.50 firmware or higher. You’ll get the best quality with a PlayStation Pro
- An iPhone running at least iOS 12.1
- The PS4 Remote Play app installed from the App Store
- (Optional) An MFi controller such as the Rotor Riot, the SteelSeries Nimbus, or the Gamevice
How to set up Remote Play between your PS4 and iPhone
- On your iPhone, install the PS4 Remote Play app from the App Store.
- Turn on your PS4 and log into the desired account. If you need to update your PS4 to the latest firmware, you can do so by scrolling to Settings on your PS4 and then selecting System Software Update.
- Make sure your iPhone and PS4 are on the same Wi-Fi network.
- Open the PS4 Remote Play app. Head to the Settings gear in the upper right and log in to your PlayStation Network account. Once you’ve done that, go back to the main screen and hit the big blue Start button. The app will look for your console.
- If it fails to connect (and it likely will if you’re you’re on an older PS4), you’ll see a prompt in the app asking for a code that will allow you connect the devices manually. On the PS4, go to Settings > Remote Play Connection Settings > Add Devices, where you’ll then see the code. You’ll have 300 seconds to enter the eight-digit code on your phone before it disappears.
- Tap the white space of the app to make the keypad go away, then click Register in the lower right.
- You’re in! You’ll immediately see an overlay resembling the buttons of a DualShock 4 controller. A brief tutorial shows how to use the digital thumbstick buttons. You can use Remote Play in either landscape mode or portrait mode. Your fingers don’t obscure the screen in portrait mode, but the streamed screen itself is much smaller.
- If you want Remote Play to connect to the PS4 even when it’s in rest mode, go to Settings > Power Save Settings > Set Features Available in Rest Mode and then hit Enable Turning on PS4 from Network.
- To quit using Remote Play, simply leave the app. Since you’ll lose a connection every time you leave the app, you’ll need to hit Start to reconnect every time. Fortunately, it’ll be easier on future attempts.
Can't Connect To Ps4 Remote Play
Optional (but not really): Connect an MFi controller
You can’t use a Sony DualShock 4 controller with your iPhone, but MFi (made for iPhone) controllers like the Rotor Riot, the SteelSeries Nimbus, or the Gamevice make for decent alternatives. It’s usually very easy to hook one up, as I demonstrate here. Once you’ve paired an MFi controller, the digital DualShock 4 button overlay in the Remote Play app should automatically disappear.
Keep in mind that the button schemes for MFi controllers don’t always perfectly align with those on the DualShock 4. On the Gamevice, for example, you can’t press down on either of the two thumbsticks (usually known as the L3 and R3 buttons). That means you won’t be able to use either the sprint or the enemy lock-on in God of War, which makes gameplay unnecessarily difficult. The Rotor Riot is reportedly the only controller that supports L3 and R3, but I haven’t had a chance to try it out.
Ps4 Remote Play Cannot Connect To Ps4 0x88010e0f
You’ll also have latency issues when using an MFi controller, much as you will with using Remote Play in general. This means that Remote Play isn’t ideal for games requiring rapid reaction times. You wouldn’t want it for playing Apex Legends, in other words, but it’s fine for turn-based games or lightly interactive games like Persona 5.
Things to keep in mind
- If your Wi-Fi isn’t strong enough to support the stream, you can adjust the video quality in the Remote Play app’s settings (accessible only from the screen where you click Start when you open it). You can choose between four settings, although the best two—720p and 1080p—are only available if you’re using the PlayStation 4 Pro.
- You will lose connection to the game you’re playing every time you leave the PS4 Remote Play on your app.
- PS4 Remote Play will drop its connection if you interact with the physical DualShock 4 on your PS4.
- PS4 Remote Play will drop its connection if you turn off your PS4.
- The PS4 and the iPhone running PS4 Remote Play need to be on the same Wi-Fi network. Playing over LTE doesn’t work.
- You can’t use a Sony DualShock 4 with the PlayStation 4. It’d make all this easier if you could, but I don’t make the rules.