M365 Business Basic



If you choose Microsoft 365, contact us to activate one M365 Business Basic license ($6/mo. Value) for first line and one M365 Business Standard license ($15/mo. Value) for second line (up to 2 lines per account). Activation requires access to Marketplace, a T-Mobile service providing access to Ingram Micro Inc.' S online business-to-business. When you buy M365 Business Basic from us, you also get free end-user support. Our Microsoft 365 experts will be available to you 24/7 including weekends and public holidays. Connect with our Microsoft-certified experts from phone, chat, and email with a quick resolution thereafter. If you are looking for Microsoft 365 migration, we help with. You can choose various O365 plans as per your specific business needs. There are three flavors to M365: Microsoft 365 Business is designed for SMBs with 300 users or less. Refer details at M365 business plans; Microsoft 365 Enterprise is made for larger organizations that need stronger security and device management functionality. Microsoft 365 Business Basic (Formerly Office 365 Business Essentials) $5/user/month – Annual commitment $6/user/month – Monthly commitment Preferred by: Small businesses that don’t depend on Office 365 apps too much. Office 365 Business Essentials is now Microsoft 365 Business Basic. Get web versions of Office apps with Microsoft Teams and business email.

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When your business changes, or you need more features, you can upgrade plans. The easiest way to do this is to use the Upgrade tab in the admin center. However, using the Upgrade tab isn't supported in all situations. In some cases, you might be able to change plans manually.

Use the Upgrade tab

When you use the Upgrade tab, you're led through the process of buying a new plan. All users are automatically assigned licenses in the new plan, and your old plan is canceled for you.

  1. In the Admin center, go to the Billing > Your products page.

  2. Select the subscription that you want to upgrade.

  3. On the subscription details page, select Upgrade.

  4. Find the plan to which you want to upgrade, then select the Upgrade button.

  5. Enter the number of licenses that you need, choose whether to pay each month or for the whole year, then select Go to checkout.

    Note

    Make sure you buy enough licenses to cover all your users.

  6. On the next page, verify the Sold to address, the Billed to information, and Items in this order. You can change the default payment method at this step. If you need to make any changes, select Change next to the applicable section.

  7. When you're finished, select Place order.

When you finish checkout, it might take a few minutes to finalize the upgrade. You can start using your new subscription right away. Select Check upgrade status to check the progress of the upgrade. You'll be notified when the upgrade is complete. The notification is displayed on the Your products page, next to your new subscription.

The Upgrade tab is empty

If the Upgrade tab is empty, you'll see an explanation of why you can't upgrade at this time. You can try to change plans manually. For more information, see Why can't I upgrade plans?.

I don't see the plan I want

When you use the Upgrade tab, the plans that you can upgrade to are displayed based on the services in your current plan. You can only use the Upgrade tab to move to a plan that has the samell receive a notification if a credit check is required.

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Why can't I upgrade plans?

If you don't see any plans on the Upgrade tab, it means your plan can't be upgraded automatically. In some cases, you might be able to resolve the issue so that you can view plans available for upgrade, or you might be able to upgrade or change plans manually, instead.

Why are there no plans listed to upgrade?

You can't upgrade subscriptions now because you have more users than licenses.

To upgrade plans automatically, all of your users need to be assigned valid licenses. If you have assigned more licenses than you havepurchased, you'll see an alert on the Licenses page that says you have a licensing conflict that needs to be resolved. Learn how to resolve license conflicts. After you have resolved any licensing conflicts, you should see plans listed on the Upgrade tab. If not, you can change plans manually, or call support.

You can't upgrade subscriptions right now because this subscription isn't fully set up or the service isn't available.

For example, if one of the services has an incident, you won't be able to upgrade until all services are healthy. To see if there areprovisioning or service health issues, in the admin center, go to the Health > Service health page.

If you find that a service is not fully provisioned, or you have a service health issue, please wait a few hours for your service to become available, and try again. If you still have a problem, please call support.

You can't upgrade plans because another plan is in the process of being upgraded or is pending a credit check.

Wait until the credit check has been completed before upgrading plans. Credit checks can take up to two working days.

M365 business basic features

Currently, this subscription is not eligible to upgrade.

You can change plans manually or call support.

I see a different message than what's listed here.

You can change plans manually or call support.

Additional reasons you can't Upgrade

You have two or more plans for the same product

You can only use the Upgrade tab if all users subscribe to the same plan. For example, if you have two Microsoft 365 Business Standard plans, you won't be able to automatically upgrade one of them to another plan.

You have a prepaid plan

If you've paid for your subscription in advance, you might be able to change plans manually. However, you won't receive a credit for unused time remaining on your current subscription if you upgrade plans before the current plan expires.

You can also call support for help.

You have a government or non-profit plan

If you have a government or non-profit plan, you can change plans manually or call support for help.

The subscription that you want to upgrade from has a temporary issue

You might not see any plans on the Upgrade tab because the service is in the process of upgrading a high volume of plans. Try again inabout an hour after your first attempt.

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The plan that you want to upgrade to isn't a supported option

When you upgrade plans, the plans that are available for you to upgrade to are displayed based on the services in your current plan. You can only upgrade to a plan that has the samet eligible to upgrade plans automatically, you might be able to change plans manually,instead. You can also call support for help.

Your subscription has an Add-on

If you have an Add-on with your subscription, you might be able to change plans manually.

Your subscription has an unpaid balance

To resolve this, find the subscription on the Your products page, and select the Pay now link in the Billing section. After the payment has been made, check the Upgrade tab again.

What does upgrading a plan do to my service and billing?

When you upgrade plans automatically by using the Switch plans button (or the Upgrade tab in the new admin center), your services and billing are affected.

Access to services

Admins won't be able to use the admin center while the plan is being upgraded. This can take up to an hour.

Users will experience no interruption of service. They will continue to have the existing service until the upgrade is fully completed.

Users and licenses

Users on the old subscription will automatically be moved to the new subscription.

If your old subscription includes multiple services, and if you have changed which of these services your users are assigned to, you may want to make note of this before you upgrade plans so that you can recreate these changes afterwards. All users will be given access to all services in the new subscription. For example, if you previously purchased Microsoft 365 Business Premium for all 100 of your users, but unassigned the SharePoint Online service from 50 of them, this change would not be kept after you upgrade plans.

If you have more than one subscription before you upgrade plans, and have users assigned licenses to more than one subscription, this assignment pattern will be kept as much as possible in the new subscription.

All user data will be retained during the upgrade, including Exchange mailboxes and SharePoint Online documents, lists, and other information.

Billing

The day your plan upgrade is complete, the billing on your old subscription will be turned off and the billing on your new subscription will be turned on. You'll get a prorated credit for any unused service on the old subscription. You'll receive a new invoice that includes the credit for your old subscription within 30 days of upgrading to the new subscription.

Note

The length of time it takes to actually credit your payment account depends on the payment method that was used for the subscription.

Upgrading from a prepaid subscription before it expires? If the total cost of your new subscription is greater than or equal to the remaining value of your prepaid subscription, you won't lose any prepaid time. On the checkout page, you'll see a credit for your unused time. However, if the total cost of your new subscription is less than the remaining value of your current prepaid subscription, you'll forfeit some of your unused time. You'll be notified before you checkout, and you can wait to upgrade until closer to your prepaid subscription's expiration date.

Call support to help you upgrade plans

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M365 business basic card

Since April 21, 2020, Microsoft has officially renamed all ‘Office 365 Business’ plans to ‘Microsoft 365 Business’. Here’s the table of feature comparison of Microsoft 365 Business plans:

Microsoft 365
Business Plans

Microsoft 365
Business Basic

(formerly Office 365 Business Essentials)

Microsoft 365
Business Standard

(formerly Office 365 Business Premium)

Microsoft 365
Business Premium

(formerly Microsoft 365 Business)

Microsoft 365
Apps for business

(formerly Office 365 Business)

$5.00 user/month
Based on Annual Commitment
Start Trial
$12.50 user/month
Based on Annual Commitment
Start Trial
$20.00 user/month
Based on Annual Commitment
Start Trial
$8.25 user/month
Based on Annual Commitment
Start Trial
Office applications included
Services included
Support & Deployment
Money-back guarantee15 days15 days15 days15 days
Maximum number of users300300300300
24/7 Support for end users via phone, chat, and email
99.9% uptime guarantee
Licensed for commercial use
Desktop versions of Office apps for PC & Mac
Lastest desktop versions of Outlook, Word, Excel, PowerPoint for Windows or Mac

(plus Access and Publisher for PC only)

Access to the document simultaneously by all users in real-time
Available on 5 phones, 5 tablets, 5 PC/Macs per user
Web & mobile versions of Office apps
Word Online, Excel Online and PowerPoint Online
Lastest desktop versions of Outlook, Word, Excel, PowerPoint for iOS, Android devices (upto 5 phones and 5 tablets)
Access to the document simultaneously by all users in real-time
Teamwork & communication
Online meetings and video conferencing up to 250 people with Microsoft Teams
Microsoft Teams – Desktop and mobile versions
Hub for connecting people to Microsoft Teams
SharePoint for team sites and intranet
Email & calendaring
50 GB mailbox for email hosting with custom email domain address
Microsoft Exchange – Business-class emails – Desktop and mobile versions
Schedule meetings and respond to invitations with ease using shared calendars
Set up new user emails, restore deleted accounts, and more from anywhere
File storage & sharing
1 TB OneDrive for Business file storage and sharing
Get OneDrive for Business and SharePoint synchronized across all devices for every work file saved
OneDrive only
File sharing with people outside your organization
Control of permission and access rights for file sharing
Access and sync files on PC or Mac and mobile devices
Security & compliance
Exchange Online Protection – from spam, malware, and other threats
Over 1,000 security and privacy controls meeting all globally accepted standards
Custom permission for accessing crucial business information
Password policy creation
Popular productivity tools included
Microsoft Teams for scheduling and planning
Microsoft Bookings for managing appointments
MileIQ for real-time precise on-the-go mileage tracking
Features related to Advanced Threat Protection
Advanced Threat Protection from ransomware, malware, and zero-day threats
Erase the company data remotely from lost devices with Intune
Inhibit copy/saving of company data ton unauthorized apps with app protection
Information Rights Management to control use access (Do not copy/forward)
Windows Defender Exploit Guard for prebreach threat resistance
Windows Defender for malware protection for Windows 10
Exchange Online Archiving to enable unlimited cloud archive
Features related to managing devices
Easy-to-use setup wizard for configuration of security features
Manage Windows 10 PC policies with simplified controls
Automatic deployment of Office 365 apps to Windows 10 PC
Automatic configuration of Office and Windows 10 upgrades
Intune for mobile device management (Includes iOS, Android, and Windows PC devices)
$5.00 user/month
Based on Annual Commitment
Start Trial
$12.50 user/month
Based on Annual Commitment
Start Trial
$20.00 user/month
Based on Annual Commitment
Start Trial
$8.25 user/month
Based on Annual Commitment
Start Trial

M365 Business Basic Plan

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All Our Microsoft 365 Business Plans Include

FAQs on M365 Business Plans

WHY MICROSOFT CHANGED NAME FROM OFFICE 365 to M365?

Name changes are not unconventional at Microsoft. The tech giant changes the names of its popular products and services from time to time. The reason behind this name change is cited as a more holistic approach which appeals to a wider base, rather than just the ‘office’ sphere.

What plan should I choose if I do not need Microsoft Office apps?

If you do not need Microsoft Office applications, go with the most basic plan – Microsoft 365 Business Basic (earlier called as Office 365 Business Essentials). This plan is priced at only $5 user/month. At $8.25 user/month, Microsoft 365 Apps for Business is a standard plan includes Microsoft Office applications along with OneDrive for Business. In addition to all the features of the above plans, Microsoft Business Standard has more advanced features priced at $12.50 user/month.

WHAT IS THE DIFFERENCE BETWEEN OFFICE 365 AND MICROSOFT 365?

Microsoft 365 is a bundle of services including Office 365, comprising of Microsoft services including Windows 10 Enterprise. Office 365 is a cloud-based productivity suite which is a bundle of popular Microsoft apps.

IS IT POSSIBLE TO USE MY OWN DOMAIN NAME FOR THE EMAILS IN MICROSOFT 365?

Yes, you can add the domain name you own to your Microsoft 365 account and set up your domain-based email addresses. You can even add multiple domains and sub-domains to Office 365 and host any of the services, including email, on any of the domains that you add. You must own a domain name and as an admin, you will have to make some changes on the DNS records of your domain – we will guide you for this.

WHAT OFFICE VERSIONS ARE COMPATIBLE WITH MICROSOFT 365 BUSINESS BASIC?

Microsoft 365 Business Basic, earlier known as Office 365 Business Essentials, is most compatible with the latest version of Office, Office 2016, and Office 2011 for Mac. The ancient versions of MS Office before 2013 may work with the plan, but with reduced functionality.

HOW EXACTLY WILL APPS4RENT HELP ME WITH THE PLANS?

As your Cloud Solution Provider for Office 365, we will provide free migration and 24/7/365 support to end-users for issues that take up your time, such as email configuration accounts, password resets, setting up aliases and contacts, creating groups, configuring MS Teams, synchronizing OneDrive, exploring search features, and optimizing browser settings. We will also help you with installing and configuring the latest Office version on your devices and handling DNS records.

IS A DESKTOP VERSION OF OFFICE REQUIRED TO USE MICROSOFT 365 BUSINESS BASIC?

No. You do not need to have a desktop version of Office to use Microsoft 365 Business Basic plan. However, you will have a richer experience and also be able to work offline when you connect a desktop version of Office to the Microsoft 365 services and get it in sync.

WILL BY MS OFFICE BE AUTOMATICALLY UPDATES TO THE LATEST VERSION IF I HAVE MICROSOFT 365 PLANS?

Office 365 Small Business Plan

Yes. MS Office apps are always up to date on Microsoft 365. If you already had subscription of erstwhile Office 365 plans which is now Microsoft 365, you already have a version of Office that has all the functions of the latest MS Office version.

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